Privacy Policy
Last updated: January 4, 2025
This privacy notice is for Super Agent. ("Super agent," "we," "us," or "our") explains how
and why we collect, store, use, and/or share ("process") your information when you use our
services ("Services"). "), like when you:
1.
Visit our website at https://superagent.id or other sites linked to this privacy notice.2.
Interact with us in other relevant contexts, including sales, marketing, social media, or events.Have questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please do
not use our Services. If you still have questions or concerns, please contact us at
[email protected]
Key Summary
This summary provides the main points from our privacy notice. You can find more detailed
information on each topic in the table of contents below to find the relevant sections.
Currently, Super Agent is still in development, and we will not process or collect personal
data from the website.
What personal information do we process?
The information processed is likely limited to non-personal data, such as device data, IP
addresses, or user behavior data on the website (e.g., pages visited or visit duration).
This is typically done through cookies or other tracking tools. When you interact with us,
we may process your personal information depending on your interactions with Super Agent,
the choices you make, the information you provide, as well as the products and features you
use.
Do we process sensitive personal information?
We do not process sensitive personal information.
How do we process your information?
We process your information to provide, improve, and manage our Services, communicate with
you, maintain security, prevent fraud, and comply with the law. We may also process your
information for other purposes with your consent. We only process your information if we
have a valid legal basis.
In what situations and with whom do we share personal information?
We may share information in certain situations and with specific parties.
How do we keep your information secure?
We have technical and organizational procedures in place to protect your personal
information. However, electronic data transmission over the internet or information storage
technology cannot be guaranteed to be fully secure, so we cannot promise that unauthorized
parties, such as hackers or cybercriminals, will not be able to breach our security and
access, steal, or alter your information unlawfully.
What are your rights?
Depending on your geographical location, applicable privacy laws may provide certain rights
regarding your personal information.
How can you exercise your rights?
The easiest way to exercise your rights is to contact us at [email protected]. We will
review and process each request in accordance with the applicable data protection laws.
Table of Contents
1.
What information do we collect?2.
How do we process your information?3.
When and with whom do we share your information?4.
How long do we retain your information?5.
How do we keep your information secure?6.
Do we collect information from children under the age of 18?7.
What are your privacy rights?8.
Do we update this privacy policy?9.
How can you contact us regarding this notice?10.
How can you review, update, or delete the data we collect from you?1. What Information Do We Collect?
Personal Information You Provide
In short: We have not collected any personal information.
Currently, we do not collect personal information when you sign up for our services.
Sensitive Information: We do not process sensitive information.
Information Collected Automatically
In short: We automatically collect information such as IP addresses, browser
characteristics, and device data.
This information includes:
1.
Log and Usage Data: IP address, browser type, activity within the service, and related system
data.2.
Device Data: Information about your device, such as its model, operating system, location, and
internet service provider. This data is used for security, internal analytics, and reporting.Information from Other Sources
In short: We may obtain data from marketing, interactions, social media, and other third
parties.
This information includes names, addresses, job titles, emails, phone numbers, social media
profiles, and other data used for targeted marketing and event promotion. The data we
collect depends on the data requirements necessary for interacting with you.
2. How Do We Process Your Information?
In short: We process your information to provide, improve, and manage services, communicate
with you, prevent fraud, comply with legal obligations, and for other purposes with your
consent.
Details of Processing:
1.
User Support: Responding to inquiries and resolving issues related to services.2.
Administrative Information: Sending updates about our products, services, or policies.3.
Feedback Requests: Reaching out to users for feedback to improve service experience.4.
Usage Trend Analysis: Processing usage data to understand and improve our services.3. When and With Whom Do We Share Your Information?
In short: We may share your information in certain situations, such as:
1.
Business Transfer: Information may be shared or transferred during negotiations or the execution
of a merger, asset sale, funding, or acquisition of part or all of our business by another company.4. How Long Do We Retain Your Information?
In short: We retain your information only as long as necessary for the purposes described in
this privacy policy, unless otherwise required by law.
Details of Retention:
Personal information we obtain from marketing, interactions, social media, and other third
parties will be stored securely for a period of time we determine. If there is no legitimate
business need, the information will be deleted, anonymized, or securely stored in backup
archives until it can be deleted.
5. How Do We Safeguard Your Information?
In short: We strive to protect your personal information through appropriate security
measures.
We have implemented reasonable and appropriate security measures to protect the security of
the information we process. However, despite our efforts to protect your data, no electronic
transmission over the internet or information storage technology can be guaranteed 100%
secure. Therefore, we cannot guarantee or ensure that hackers, cybercriminals, or
unauthorized third parties will not be able to overcome our security measures and unlawfully
collect, access, steal, or modify your information.
While we will make every effort to protect your personal information, the transmission of
personal information to and from our services is at your own risk. You are advised to access
our services only in a secure environment.
6. Do We Collect Information from Children Under the Age of 18?
In short: We do not knowingly collect data from or market to children under the age of 18.
We do not intentionally request data from or market to children under the age of 18. By
using our services, you affirm that you are at least 18 years old, or that you are the
parent or guardian of a minor and consent to the use of the service by the minor. If we
become aware that personal data of users under the age of 18 has been collected, we will
deactivate the account, disregard responses, and take reasonable steps to promptly delete
that data from our records. If you believe we may have collected data from children under
the age of 18, please contact us at [email protected].
7. What Are Your Privacy Rights?
In short: You can review, modify, or withdraw information at any time.
Withdrawal of Consent: If we rely on your consent to process
personal data, you have the right to withdraw it at any time. You can withdraw your consent by
contacting us using the contact details provided.
If you have any questions regarding your privacy rights, please contact us at
[email protected].
8. Do We Update This Privacy Policy?
In short: We will update this notice as needed to remain in compliance with applicable laws.
We may update this privacy notice from time to time. The latest version will be marked with
an updated "Revised" date, and the updated version will take effect as soon as it becomes
accessible. If we make significant changes, we may notify you by posting a notice of the
changes or sending a direct notification. We encourage you to periodically review this
privacy notice to stay informed about how we protect your information.
9. How Can You Contact Us Regarding This Notice?
If you have any questions or comments about this notice, you can contact us via email at
[email protected] or by phone at +62 888 3064 052.
10. How Can You Review, Update, or Delete the Data We Collect From You?
Under the applicable laws in your country, you may have the right to request access to the
personal information we collect from you, to modify that information, or to delete it. To
request a review, update, or deletion of your personal information, please visit:
[email protected].
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